Do We Still Need Websites? Given Our Obsession With Social Media, It’s a Timely Question
Thursday, August 12th, 2010by Pete Blackshaw
Published: August 11, 2010
So with all this relentless talk about Twitter accounts, Facebook fan pages and cool new apps, I have a serious and timely question. Do brand websites still matter?
Yes, I know — even asking this question is a bit digitally sacrilegious. Websites are to digital strategy as models are to fashion, but do we really need them?
I mean, didn’t things seem a tad curious during the World Cup when brands like Adidas and Nike actively promoted their Facebook page — not their primary website — at the end of their TV spots? Just this weekend, I saw a similar cross-feed to Facebook for Kohls. Talk about kicking the ball into a different goal.
Think about all the hoops we’ve jumped through to register proprietary domain names, in every country and business type — this perpetually rationalized by an almost unstoppable parade of GoDaddy ads (titillation and all). As a domain-name collector myself, it’s hard not to feel a twinge of asset deterioration.
But before you start penning the “ditch the brand website” memo, hold your tweets for a moment. Websites are not going away — they might be more important than ever — but they serve a different and evolved purpose today, especially in this new “social” context.
Think wholesale, less retail. Think distribution, less destination. Think serving, less selling.











